Take Care is a chrome extension that helps manage burnout through self-reflection.
Burnout at work has become a massive problem during the pandemic. At 40%, burnout is the most cited reason for people leaving their jobs across many industries. Although there are many mindfulness tools in the USD 1.1 billon market, there is a lack of tools that integrate into our busy workdays.
Our user discovery focused on those with the highest burnout rates, users working in Social Services. Interviews showed our users are interested in new tools to help manage their burnout.
Particularly, All 4 users were interested in self-reflection as a way to stay grounded and grateful. They try to practice self-reflection already but want to do so more consistently. Users are aware they need to take care of their mental health but their demanding work can often supersede their own needs.
Take Care’s vision is to empower our users to reduce and manage burnout through mindful practices. Reducing burnout will better their work-life balance, productivity, and allow our users to better serve their communities.
We created a chrome extension with social workers in mind. Social workers can download Take Care, a chrome extension to their work web browser, and receive mindful statements throughout their busy day.
The key features users can expect from our chrome extension are:
Not only did I have our users in mind while thinking through every step of this extension, I had to take feasibility into consideration. I wasn’t working in a silo for this project. When I presented my idea for an all settings button in the chrome pop-up to store the liked statements on its own page, my internal stakeholders, the developers suggested I scale back my solution and design the settings in the popup with a toggle for feasibility reasons.
Additionally, I used icons that would be familiar to our users so usability testing wasn’t crucial at this early stage of development. Instead, we chose to product validate and determine if we we’re meeting our users needs. Understanding that 90% of users successfully liked and shared statements ensured me that I could continue to run with my designs.
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As we complete our product and launch to the chrome store, we look to gain further insights from active users. We hope to use key insights to further iterate on our product to serve our users in further iterations. We have our further features, such as a resource newsfeed and an activity suggested on standby till then.