NADRE

Product Experience

Problem Space 

Problem Statement  

How can we enhance students' online learning experience by improving access and navigation of resources for greater efficiency and productivity?

Problem Background  

Since the start of the COVID-19 pandemic, Students of all ages have faced significant disruptions in their access to education. The shift to digital and remote learning has highlighted the importance of ensuring a seamless and productive educational experience for students. Our Research has shown that a central challenge revolves around making online learning resources easily accessible and navigable, as these factors are vital for students to fully benefit from virtual education. (Source: Canada.ca, 2021).

However, research has shown that students often encounter issues accessing and navigating these materials. Challenges include the absence of centralized platforms and inconsistent user interfaces. Even when resources are accessible, poor organization and labeling can hinder students' learning experiences, leading to missed content and lower educational outcomes. (Source: uk.indeed, 2022).

While conducting our own user research, 45.5% of students interviewed identified the decentralization of learning materials as a major issue facing them when trying to access and navigate online learning materials, while 54.5% noted information overload as a major issue when trying to access and navigate online learning materials. 

Solving this problem requires innovative solutions that address both technological and educational aspects of resource accessibility and navigation. The goal is to empower students to maximize the advantages of virtual education and mitigate the adverse effects of these issues on their educational journey.

Research Insights

User Pain Points

Using research, Interview and Survey, we identified challenges facing students in their search for learning opportunities

Supporting Data

54.5% of Students surveyed noted information overload as a major issue when trying to access and navigate online learning materials and 45.5% of students interviewed identified the decentralisation of learning materials as a major issue facing them when trying to access and navigate online learning materials.

Feedback

Our preliminary user research to validate this problem with undergraduate students 

Landing on the Solution

Following our research, interview and Surveys analysis, we came to understand that most students have issues with how decentralised and disorienting it is to access learning resources.

Explanation of Solution

The proposed solution aims to create a user-friendly centralised platform, improve resource labelling, and ensure compatibility for equitable access, enhancing online learning efficiency and effectiveness.

User Flows/Mockups

NADRE Platform Mockup

Future Steps

We learned from speaking to Students, mentors and colleagues that it will be a good idea to work on implementing other minor Student issues that were mentioned by Students during the Surveys/Interview.

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