Comparable
Eliminate Analysis Paralysis by Collecting - Comparing - Choosing products in one screen.
Background:
Consumers want to have the best products that suit their taste/fitting their pockets. Usually there is a functionality to compare multiple products intra- website however, there is no one website which offers a flexibility to compare products from different websites. More and more consumers are looking for similar options at different websites but struggle to do neck-to-neck comparison at one place.
What all we know
- When it comes to Online Shopping, 81% of shoppers conduct online research before buying
- On average, 56% customers tend to visit at least three websites before making their purchase decision
- A study by the e-tailing group concluded that consumers are invested in researching about the products:
- 36% spend 30+ minutes comparison shopping before making a decision on purchasing a commodity product; 65% spend 16+ minutes doing so.
- 51% visit 3+ sites before finalizing a purchase.
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User pain point + feedback:
- 91% of the customers we interviewed mentioned facing problems in collecting, comparing, and choosing the right product
- With the thorough research, most of the customers have a decent idea but they would like to compare selective products before making the final purchase
- Customers would want to compare products they like from different websites onto the same screen.
Landing on the solution
Option 1: Chrome extension: ruled out due to time and skill limitation
Option 2: We created a website, where we got the product assortments from 3 different websites so that the user can compare them in one place.
Explanation of solution
We chose a niche product for which there is no one place to shop. We want to be exclusive in our product portfolio. Hence, we chose Gaming Chair to start with. We created a landing page to educate user how to use our product. Once user moves from landing page to comparison page, he/she can see the options to add up to 4 products (chairs) to compare.
The customer can compare products on various dimensions (which customers prefer to compare products on). Once user decides the product, he/she can click the Visit Website button to go to retailer website to compete the purchase.
We used python for data scrapping and made a repository of all the products from the three websites- Secretlab, DXRacer, and Hermanmiller.
Learnings
Product Manager Learnings:
Anjal Haroli
Over the span of 12 weeks, I learnt about
- Customer Empathy
- Teamwork
- Prioritization
Designer Learnings:
Suwratul Abdullah
- Technical constraints
- Developer handoff
Developer Learnings:
Jeff Irvine
- Learning new technologies
- Collaboration with product team
Developers Learnings:
Tobi Okunuga
&
- Implementing developer concepts
- Learning new technologies
Full Team Learning
Collaborate, ask questions, and communicate openly.